As technology and
business' change, SYMEX views its role as a partner to help firms manage the
transition from proprietary to open systems. Starting with the requirements
definition stage and continuing until final installation, SYMEX works with each
client's systems integration team to ensure the success of the project. Through
on-going research and wide ranging product experience, we have a
comprehensive understanding of open systems architecture and vendor offerings.
SYMEX consultants will assist you in developing the requirements for a new
application, then select and tailor the software to provide the best fit. Our
expertise in web-based, client-server applications, and network technologies
will enable us to guide you to an effective solution.
SYMEX helps you select and
implement the proper platforms to support your information processing needs
while preserving existing system investments. We integrate servers,
workstations, terminals, and communications gateways into web-based or
client-server environments. Our systems administrator’s help you prepare
and perform installations and continue to provide support in the post-installation
period.
All of our
products and systems are designed for simplicity and ease-of-use by those with
little or no prior knowledge of personal computers. By prototyping and testing
our systems with users early in the development cycle, our clients realize the
advantages of well-designed software. We utilize the latest tools available in
relational database technology. Each product we develop can usually be started
immediately after installation with minimal training.
SYMEX is committed to
providing clients with a computing solution tailored to meet their specific
business requirements. Individuals from various groups on our staff will assist
the client in either customizing an existing system or designing, constructing,
and implementing a completely new turn-key system. Our goal is to develop a
strategic partnership with our clients so the application of technology
translates into competitive business advantages
Application Development
The application development component of SYMEX focuses
on custom software solutions for clients. SYMEX
can assume project management responsibility for the effort, or will work under
the direction of client management to provide quality solutions.
This area is responsible for consulting with clients to
determine information system needs. A client manager is assigned to the project
to assist in the analysis of business problems and opportunities. As a project
progresses, a technical design team is assembled and the programming effort
undertaken based on the specifications provided. SYMEX works closely with all
team members to make certain client needs are met. Applications development
objectives are to build software systems that meet functional, performance, and
quality goals. They are properly documented and designed to be easily maintained and
enhanced.
Building Business Solution
Packages
Our products are industry-specific and
include value added features at a very reasonable cost. All of our products are
designed for simplicity and ease-of-use. We offer complete
turnkey solutions, including full hardware and software recommendations. Our experience has shown that within a short period
of time, users are up and running, and soon benefit from the many advantages of
well designed easy to use software.
Consulting Services
As a partner, we work closely with you throughout the
course of a study, prototype or project. From the requirements definition stage
to final system installation, SYMEX consulting services provide a comprehensive
range of services.
Through client projects and ongoing research, SYMEX has
a comprehensive understanding of vendor offerings employing open systems
technologies. SYMEX consultants will help you develop the requirements for a
new application, and then custom desigh the right solution.
We work as part of
a team to help in the analysis, design and implementation using various Windows
applications such as Microsoft Office solutions, Oracle, VB, Lotus Notes, etc.
In addition, we perform technical interfaces with major ERP packages such
as PeopleSoft and SAP or mainframe legacy applications using DB2, CICS, TSO,
IMS, COBOL, etc.
Projects undertaken by SYMEX have varied considerably in
size and scope. Our employees have extensive experience in all
areas of computing, including systems design, development and implementation.
This includes various types of platforms and operating systems such as
mainframe computer systems, client-server systems, standard and object oriented
programming. In addition, our staff has extensive experience in designing and
implementing local and wide area networks.
Products
The following are brief descriptions of some of the
systems and products developed by SYMEX
InfiniteViews
Our newest product.
A client server data warehouse application based on our success with Datalink
(see below), which handles all expense data to produce a very viable query and
reporting application. Application will allow top executive and mid-management
to review more than 150 options of reports and graphs that slice expense data
into 10 dimensions. Data is analyzed by the whole enterprise, region, and
segment of companies, supplier, account, product, project, organization,
minority code, state and localities. Users will be able to query the data by a
very powerful and yet very simple query facilities. Users will also be able to
create their ad-hoc queries, which can be saved for future use.
Datalink
A
client server data warehouse application, which handles million records of data
that represent corporate purchasing and non-wage expenses. The application
allows all users to access history and current information about how much money
spent with each vendor, by which organization and for which product. The
applications also supply management reports such as top 100-supplier list, top
100 products and top organization expenses per line of business. Application
was very successful that it grew from 12 main users to 250 users in one year.
Later it was nominated for the chairman technical award, and it was elected to
be the common platform application for a new merger between the corporation and
another major corporation.
Accounts Payable Link
A
client server data warehouse application similar to Datalink, which handles
detail purchasing and accounts payable data. The application allows all users
to quickly access history and current information about each purchase order and
related invoices. The applications also allow its users an export facility to
Microsoft Excel.
Supplier Report Card
A
client server application, which collects all system and users data regarding
supplier performance. And through set criteria of evaluating supplier
performance. Application proved to be instrumental in evaluating and
contracting major suppliers. Application was very successful that it grew from
one supplier report card for a major product to 12 other products.
Interconnection Billing
System Evaluation
A
complete study conducted by our staff to help a major international
Telecommunication company to assess, evaluate and recommends a better
interconnection billing system. Study was awarded to SYMEX in behalf of the
World Bank. Study covered current and future system and business. It offered
specific recommendations and options for a new system solution.
Corporate Health
A
complete office billing system built for a major New York hospital. It is
client server applications that connect satellite billing offices and hospital
clinics to the central database at the main office. The application tracks
patients billing, groups billing, cost analysis reports, invoicing and other
management reports. Like all of our products, application contains a user
request screen that is intuitive and powerful that solve most of all users
request with ease and speed.
HMO Billing
A
complete medical office management system. It is a PC-based office automation
product developed specifically for medical professionals. Its purpose is to
provide practitioners and their staffs with a complete medical office system to
record, process and control office visits and billing. This system can be
scaled to handle from one to an unlimited number of doctors. Patient
demographic data is maintained and office visits are recorded on simple easy to
enter pop-up screens. Full editing of data occurs as the information is
entered, thus reducing errors. This system can also handle appointment
scheduling for any number of doctors. Full complements of standard reports are
included with the basic system.
Reproduction Labs
A
medical laboratory management system. This is a highly sophisticated
Windows-based product used to monitor and control all phases of reproductive
services, including fertility testing, artificial insemination and semen
cryobanking. The software developed for this enterprise includes functionality
to support patient and doctor master files, office visits, donors, inventory,
and screening of patients and specimens. One of the more interesting aspects of
this application is the variety and number of laboratory tests that must be
conducted and posted in the system. All test results are handled by the system
to insure proper disposition of cases.
Damaged Assets Billing
A
damage billing system for a major utility. This is a network application
developed specifically for the utility. Its purpose is to provide the
corporation with a complete system to produce invoices and record payments for
damage to plant or property the utility is responsible for.
Employment Agency
An
employment agency system to facilitate the entire record keeping process
associated with candidates for positions of employment. Job requirements and
resumes of individuals are entered into a database, which can be queried to
list all persons that meet user-defined selection criteria. It matches job descriptions
with all prospects or matches prospects with all suitable jobs. It also assigns
a weighing factor to list the most suitable candidates for various job
offerings.
Retail Distribution
An
inventory control and billing system for a major distribution company. This
custom application was developed according to specifications defined by the
client. As part of the business solution, SYMEX developed accounts receivable
processing, invoicing, inventory control, security options, query functions, and
standard reports.
Membership Management
A
club management system designed to handle the information requirements from
small to large club environments. This system performs a variety of tasks to
track membership, club activities and ancillary services. It provides for
membership reporting, sales analysis, billing, member statements, miscellaneous
invoicing, member accounts, membership cards, mail merge, and mailing lists.
Environmental Water
Analysis Control
A
system designed to address the needs of corporate clients involved in
manufacturing. It is a system that records and monitors water samples used in
the manufacturing process. Random samples are taken and analyzed in the
laboratory to determine levels of pollution. Depending on the level of various
elements, the water can be certified as to its purity. The system maintains
records of all test results and issues the appropriate reports in compliance
with environmental laws.
The following are standard features in all SYMEX
software products and applications. It distinguishes our software from others.
Ease-of-Use
· Selection
and input fields highlighted for easy identification. For choice fields, just
press Enter to select a value.
· Screens
that display lists have a Locate feature to quickly find a record or
value that meets your selection criteria.
· Simple
instructions for various application functions displayed at the bottom of each
screen.
· On-line Help function available on any screen at the touch of a key.
· Pop-up
screens are used to provide quick access to application files for viewing or
update.
· Memo
fields available to record miscellaneous notes.
· Lookup
tables available to view and select input values. After a selection is made,
the system automatically fills in the field with data from the table.
System
Integrity
· System
maintains full control of all record updates.
· Information
only needs to be entered once. The system automatically links data via
relational database technology.
· System
software can accommodate an unlimited number of entries/records (limited only
by your hardware).
· Current
and historical data can be maintained by the system.
· All
systems have complete backup/restore utilities included.
Reporting
If you want fast,
customized reports and queries for a Windows-based application, the SYMEX Reporting
facility is for you. With it, you can selectively use any fields in a variety
of data files for fast,
easy generation of ad-hoc queries and reports. It's easy to filter the data for
only therecords you need to
work with and present the results in any format you choose. SYMEX makes it easy
with error-proof, pop-up windows. It's a menu driven, step-by-step process that
takes only a few minutes to learn.
· All
applications come with a full complement of standard reports, for example,
customer invoices, account activity, aging reports, referrals, recalls and many
more.
· Each
system includes a powerful query function, which allows you to sort, filter and
extract data to produce virtually any type of report or file.
· Compose
your own Ad-hoc queries.
· Print
mailing lists and labels for appointment reminders and other purposes.
Data
Conversion
· Conversion
of your existing data files to a new format can be arranged.
Frequently asked questions
You
might have some thoughts and impressions about a particular SYMEX product, as
well as other vendor products. You may be asking yourself, how do these
products compare? To make your decision process easier, we compiled a list of
questions frequently asked from our seminars, presentations and direct
contacts. We hope these questions and answers are helpful.
Q: Why should I buy a SYMEX
product?
A: We obviously think SYMEX
products are the best systems on the market today compared to other products in
their respective categories. When you look at all the features and functions,
you will see for yourself that SYMEX products offer the most value for the
money. Besides, you have no risk at all in trying them.
Q: Why is the price so low?
A: Two reasons. First, most other
systems on the market are inflated with unrealistic administrative and
marketing costs. Not at SYMEX, our marketing campaign is very direct and
efficient. Most of our sales come from word of mouth. Then we pass these
savings on to you. Second, most other systems are using outdated technology.
These systems require unnecessary overhead to develop the application. At
SYMEX, we are using the latest, most advanced technology. Consequently, you
gain because our technology allows us to develop a better product at a lower
price.
Q: Your brochure mentions simplicity
and speed, what do you mean by that?
A: Honestly, you need to see a
SYMEX system in operation or demonstrated to believe it. Each SYMEX system is
so intuitive that the learning curve is practically nil. You do not have to
remember any special instructions or have reference codes to operate the
system. Every screen has its own instructions on how to use it. Regarding the
speed, once you have the opportunity to see a system in operation, you will
agree that SYMEX products are the fastest systems on the market today.
Q: Is it really easy to use or do
I have to be a computer expert to operate it?
A: You do not need to be a
computer expert to use a SYMEX product. All of our systems are designed to be
easy to learn and operate.
Q: Does Symex applicatoin conflict with existing propriotary and enterprise applications?
A: Absolutely not. If you decided
to convert your current files to a SYMEX system, we can write a one-time
special conversion program to automate this process. There would be a nominal
charge for this service. We have accommodated many requests of this type.
Q: Do SYMEX products have a
Web-based interface?
A: Where appropriate, many of our
products have a full web interface as stand-alone application or as a
complement to an existing client server application.
Q: How many records can a SYMEX
system process and store?
A: Any number of records, limited
only by your computer hardware. We also have an archiving procedure that reduces
the number of records stored on your computer.
Q: Can we request modifications to
the software?
A: The answer to this question is
yes. Our products are designed to accommodate user-specific customization
requests. If this is applies to you, please call us for more details.
Did
we answer your question? If not, please give us a call at 1.800.747.1694.
