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SYMEX customer service is an integral part of our added value to our customers. In addition to the built-in "Help Menu" within our applications, SYMEX has a 24x7 help desk to support our customers. Our help desk supports both our technical personnel in the field and our customers with questions regarding our products and projects.
Our help desk is made up of product, programming and systems integration personnel. They are supported by on online database of product and technical information.
Our customers are provided an 800 number to access our help desk.
SYMEX stays with the customer every step of the way!
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At Symex we develop technical interfaces into PeopleSoft, SAP, Oracle and mainframe legacy systems, such as, DB2, CICS, TSO, IMS, & COBOL. Data extraction, staging, striping, cleaning, reporting, importing are areas we easily remedy. Our data pros can help you see the light again. Symex Profile
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As technology and business' change, SYMEX views its role as a partner to help firms manage the transition from proprietary to open systems. Starting with the requirements definition stage and continuing until final installation. We are there for every project stage. Even after final deployment.
SYMEX works with each client's systems integration team to ensure the success of the project. Through on-going research and wide ranging product experience, we have gained a comprehensive understanding of open systems architecture and vendor offerings.
SYMEX consultants will assist you in developing the requirements for a new application, then select and tailor the software to provide the best fit. Our expertise in web-based and client-server applications and network technologies will enable us to guide you to an effective solution.
SYMEX consultants show their ability to rapidly learn applications, business, and data requirements when joining a project in any phase.
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